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Mike helped me, even though he said he couldn't fix my light. He does not do lights, mostly vacuums. But he quickly fixed the light (I could turn it on, but not off. Mike knew the right thing to do, and it now is working! I've been to qualitity vacuums several times, and he is always reasonable, and very helpflu.
I came back today to purchase another vacuum cleaner from Quality Vacuums in Woodbridge. I wanted to have one vacuum cleaner for upstairs and one for the downstairs because it was getting too difficult to constantly carry one up the stairs. I can highly recommend Miele vacuum cleaners! But more importantly, I can highly recommend Quality Vacuums because of the expertise of the owner, Mr. Dua. He will direct you to whatever vacuum will fit your particular needs. He will ask questions about your type of flooring and floor coverings and make recommendations for you. But the best thing about purchasing from a local company is that THEY SERVICE WHAT THEY SELL! So important!
Over the years I've been to this store half a dozen times..... maybe more..... and the reason is simple.....
Each time I walk in the owner makes me feel like I'm back in the 70's when things were done face to face..... and people took pride in the service they provided..... Whether it's parts or repair..... you're guaranteed to get quality workmanship at a fair price..... but more importantly..... you'll walk out the door with a smile on your face wishing the good feeling you have would be the same no matter what business you were dealing with.....
If you have a vacuum that needs service..... or you have need of parts for your vacuum..... do yourself a favor..... visit Quality Vacuums on Smoketown Road across from Potomac Mills Mall..... You'll be glad you did.
Took longer than expected to get my Dyson back but, once recieved it was better than ever. Also they provided recommendations for other vacuums and maintenance. I recommend this location and will continue business.
Very professional service center! I had a Kirby that needed great repair as it wouldn’t self propel properly, it works like new now!
We have patronized Quality Vacuums for sales and service for at least 25 years because the owner, Mr Dua, goes the extra mile in providing the best products and customer service. No matter what the question or issue is, he goes out of his way to resolve it. He is not satisfied until his customers are!
Mr. Dua the owner of Quality Vacuums in Woodbridge, VA is EXCELLENT. He will not try to sell you anything just to get the sale. He listens to what your needs are and asks appropriate questions to determine which vacuum would be the best vacuum for you. Thank goodness I went to him because I almost made a big expensive mistake by buying a different vacuum. He was also willing to match price if I found cheaper elsewhere. Don't be discouraged by the small showroom. It is the quality that matters. The quality and knowledge he has is what you need.
Mr. Dua was very knowledgeable about vacuums and provided an unfiltered opinion of the vacuum that I was interested in. His quality of service was superior and his knowledge level is unmatched. He provided me the best product for my needs which matched the research that I conducted. He can be trusted.
Great customer service. Bought a Miele which I always wanted. Nope, did not like it. Only person in history! Took it back, no problem. Left with a Riccar, bags and extra tool. Thanks so much!
Ordered a new Sebo from this shop and am very pleased with my purchase! Mike went the extra mile and I am grateful to have found such a great shop!
Owner is efficient and understand your needs. He will work with you to repair your appliances. Miele vacuums are the best vacuums
I appreciate the extra help and service here! I am thankful for them going the extra distance to help me rehab my old vacuum!
Outstanding, professional service. Repair done correctly and on time. The owner is extremely helpful. Best place in northern Va!
My wife and I purchased a vacuum cleaner from here a few years ago. Our salesman was Mike Dua. Mike took time with us showing the vacuuming quality of several machines covering a range of prices. Mike was professional, informative and enthusiastic. Mike never pressured us into purchasing any machine, nor did he make us feel uncomfortable in any way. We ended up purchasing a high end model and we left happy. A few weeks ago our vacuum machine simply would not turn on. We stopped by Mike's store to inquire from him did he have any suggestions. Mike immediately told us a few troubleshooting tips with the same professional, informative and enthusiastic manner he demonstrated when we purchased our high end vacuum machine. We returned home and followed his troubleshooting tips and the vacuum machine immediately turned on and has been working like new. When it comes time to replace our vacuum machine we will never hesitate in returning to Mike's store for our purchase. We highly recommend Mike and his store.
Quality Vacuums has been my go to vacuum store for the past ten years. Even after we moved, I still drive 45 minutes to Quality Vacuum for all my vacuum needs because they exceed all expectations. The owner is friendly and knowledgeable and I trust my vacuums with him. I highly recommend trying Quality Vacuums.
Very friendly and professional. Always a pleasure to do business with. My wife and I bought a vacuum from Quality vacuum, and the sale and service has been great. The gentleman who runs the stores is always extremely professional and polite. The service is always done thoroughly. I have nothing but good to say about this shop.
I first went to Quality Vacuum when I started my cleaning business and was sold the best vacuum that was in 2007 I also brought a household vacuum there too. The owner is very knowledgeable about the products he sales.
I bought a new vacuum from here and it is awesome! I was in the market for a high end vacuum for my residence and Mike was detailed in providing information on the different types out there.
I have been going here for years, always get good service and very good vacuum cleaners. Highly recommend them.
We have dealt with this business for the past 20 years and could not recommend it more highly. We have purchased three vacuums from Quality Vacuums, two for us and one for our daughter. Mike Dua, the owner, has been in the vacuum business for decades and knows vacuums: he is able to point you to the very best vacuum on the market, for the best price, to meet your needs. Mike is an honest, trustworthy man and I couldn't recommend a local business to support more than Quality Vacuums in Woodbridge.
We have been shopping at Quality Vacuum with Mike for 20 years and would highly recommend him! If you want to buy a great quality vacuum at the most competitive price that will last more than 10 years, then this is the place for you!! We will not go anywhere else for a vacuum ever!
Mike has a wonderful vacuum store perfectly fit for any needs! Excellent customer service
Honest!! Great customer service and quality products. I brought my hoover in for repair and left with a new vacuum and a wealth of vacuum knowledge! Love my new vacuum and the store owner is so friendly. Highly recommend!! A+++
We love our Miele vacuums. They are quiet, effective, and reliable. Quality Vacuums of Woodbridge is a great source for Miele vacuums and accessories. We always get friendly, honest, and professional customer service from the shop owner. Give it a try.
This is a great place for vacuum supplies and, best of all, SERVICE! This guy really is a pleasure to work withWhen I find this great a place, I like to let my friends know about it!
Bought my second vacuum in about 10 years from Quality Vacumms. I traded my 10 year old Oreck XL for a MayTag, M700 Vacuum. The owner, Mike was very informative, and a pleasure to do business with excellent customer service. I chose the MayTag M700 because it's made by the same company (Tacony Corp) that produces brands such as Simplicity and Riccar. They are made here in the USA. If you're planning to purchase a new or used vacuum, I strongly recommend you stop by and see Mike at Quality Vacuums, instead of purchasing a vacuum from one of those "big box" stores. You won't be disappointed.
I bought my Kirby G3 used from Quality Vacuums almost 10 years ago. I finally decided to take it in for a service. My experience was great as always! Mike, who I think is the owner, was extremely professional, courteous, and knowledgeable. He even completed the service on my Kirby G3 the same day. He even put the vacuum cleaner in my car for me. How awesome is that! I highly recommend. You will be in good hands.
Needed a replacement part for my Miele, very knowledgeable, friendly and fast!
Great dealer! Best customer service of almost ANY business I've ever dealt with. Can't recommend Mike highly enough.
I brought a Miele vacuum cleaner from Quality Vacuums in Woodbridge, VA, this is the best vacuum cleaner I've ever had in my life.
Wonderful customer service! Didn't charge me for a simple clog!
Both Raj and Mike are very helpful! I was on my way to pick up my vacuum after having it serviced, and was running late. I called to let them know, and Mike stayed past closing time to make sure I was taken care of. Great customer service! We will definitely be back.
By far the best service around! Quality work, quick turn around, and an honest staff. Not only did they repair my vacuum at a good price, but went beyond by tightening and cleaning the unit, and carried it out to the car for my wife. I appreciate that kind of service!